Terms and Conditions

1. Introduction
Welcome to the CCI Tech website (the “Site”). By accessing or using this Site and any services provided by CCI Tech (“we,” “us,” or “our”), you agree to comply with and be bound by these Terms and Conditions. If you do not agree to these Terms, please do not use the Site.

2. Services Provided
CCI Tech offers IT services including, but not limited to:

• Managed IT support
• Cloud hosting and infrastructure services
• Cybersecurity solutions
• Hardware and software sales
• IT consulting and project management

Each service is governed by its own service agreement or contract.

3. Use of the Site
By using the Site, you agree to:

• Comply with all applicable laws and regulations;
• Not misuse, disrupt, or attempt unauthorized access to the Site or its systems;
• Not introduce viruses, malware, or harmful code;
• Understand that unauthorized use may result in legal action.

4. Intellectual Property Rights
All content on the Site—including text, graphics, logos, software, and design—is the property of CCI Tech or its licensors. Unauthorized reproduction, distribution, or modification is prohibited without prior written consent.

5. Third-Party Links
Our Site may include links to third-party websites for convenience. CCI Tech is not responsible for the content, privacy policies, or practices of these third-party sites. Accessing them is at your own risk.

6. Texting (SMS) Policy – Service-Related Communications Only
CCI Tech uses RingCentral to deliver text (SMS) messages strictly for service-related purposes. By providing your mobile number, you agree to receive non-marketing texts including:

• Service updates, system alerts, and security notifications;
• Appointment reminders and service scheduling;
• Billing and urgent account notices.

Key Details:

• Opt-Out: Reply STOP to any message to stop receiving texts. Opting out may affect your ability to receive important service updates.
• Charges: Standard message and data rates may apply per your carrier plan.
• Privacy: RingCentral is our SMS service provider and complies with applicable privacy laws. We do not share your number for marketing. Read RingCentral’s Privacy Notice here:
  https://www.ringcentral.com/legal/privacy-notice.html
• Delivery: We aim for prompt delivery but cannot guarantee receipt due to factors outside our control (e.g., network issues).

7. California Privacy Rights
If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), including:

• The right to know what personal data we collect and how it’s used;
• The right to request deletion of your personal data (with exceptions);
• The right to opt out of the sale of personal information (Note: CCI Tech does not sell your personal information).

For full details, please see our Privacy Policy.

8. Disclaimers
The Site and its content are provided “as is” and “as available.” We do not guarantee that:

• The Site will be uninterrupted, secure, or error-free;
• Content is complete, accurate, or up to date.

Your use of the Site is at your own risk.

9. Limitation of Liability
To the fullest extent permitted by California law, CCI Tech and its affiliates will not be liable for any direct, indirect, incidental, special, or consequential damages arising out of your use of the Site or services.

10. Indemnification
You agree to indemnify and hold harmless CCI Tech, its officers, employees, agents, and partners from any claims, damages, or expenses (including legal fees) resulting from your use of the Site or breach of these Terms.

11. Privacy Policy
Our Privacy Policy explains how we collect, use, and protect your personal data, including SMS communications. California residents have additional rights under the CCPA, which are outlined in the Privacy Policy.

12. Modifications
CCI Tech reserves the right to change these Terms at any time. Changes are effective immediately upon posting. Continued use of the Site indicates your acceptance of the updated Terms.

13. Governing Law and Jurisdiction
These Terms are governed by the laws of the State of California, without regard to conflict of law principles. Any disputes arising out of these Terms will be resolved exclusively in the state or federal courts located in Santa Clara County, California.

14. Contact Information
For questions about these Terms, please contact us:

CCI Tech
7500 Arroyo Circle, Suite 110 Gilroy, CA 95020
Email: [email protected]
Phone: (408)848-1137