Terms and Conditions

1. Introduction
Welcome to the CCI Tech website (the “Site”). By accessing or using this Site and any services provided by CCI Tech (“we,” “us,” or “our”), you agree to comply with and be bound by these Terms and Conditions. If you do not agree to these Terms, please do not use the Site.

2. Services Provided
CCI Tech offers IT services including, but not limited to:

• Managed IT support
• Cloud hosting and infrastructure services
• Cybersecurity solutions
• Hardware and software sales
• IT consulting and project management

Each service is governed by its own service agreement or contract.

3. Use of the Site
By using the Site, you agree to:

• Comply with all applicable laws and regulations;
• Not misuse, disrupt, or attempt unauthorized access to the Site or its systems;
• Not introduce viruses, malware, or harmful code;
• Understand that unauthorized use may result in legal action.

4. Intellectual Property Rights
All content on the Site—including text, graphics, logos, software, and design—is the property of CCI Tech or its licensors. Unauthorized reproduction, distribution, or modification is prohibited without prior written consent.

5. Third-Party Links
Our Site may include links to third-party websites for convenience. CCI Tech is not responsible for the content, privacy policies, or practices of these third-party sites. Accessing them is at your own risk.

6. SMS Terms of Service

SMS Consent Communication:

Information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

Types of SMS Communications:

If consent has been given to receive text messages from CCI Tech, messages may be received related to the following: conversational messages.
Example: Thank you for reaching out to CCI Tech. We’ve received your inquiry and are working on a solution. Our team will update you within 1 business day.
For any further questions, feel free to reply or contact us at (408) 848 - 1137

Message Frequency:

Message frequency may vary depending on the type of communication. For example, up to 10 SMS messages per week may be received related to appointments/billing, etc.

Potential Fees for SMS Messaging:

Standard message and data rates may apply, depending on the carrier's pricing plan. These fees may vary if the message is sent domestically or internationally.

Opt-In Method:

Opt-in to receive SMS messages from CCI Techcan be done in the following ways:
By completing the form on the Contact us page

Opt-Out Method:

Opting out of receiving SMS messages can be done at any time by replying "STOP" to any SMS message received. Alternatively, direct contact can be made to request removal from the messaging list.

Help:

For any issues, reply with the keyword HELP. Alternatively, help can be obtained directly from us at (408) 848-1137

Additional Options:

If SMS messages are not desired, the SMS consent box on forms can be left unchecked.

Standard Messaging Disclosures:

Message and data rates may apply.
Opt out at any time by texting "STOP."
For assistance, text "HELP" or visit our Privacy Policy and Terms and Conditions pages.
Message frequency may vary

7. California Privacy Rights
If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), including:

• The right to know what personal data we collect and how it’s used;
• The right to request deletion of your personal data (with exceptions);
• The right to opt out of the sale of personal information (Note: CCI Tech does not sell your personal information).

For full details, please see our Privacy Policy.

8. Disclaimers
The Site and its content are provided “as is” and “as available.” We do not guarantee that:

• The Site will be uninterrupted, secure, or error-free;
• Content is complete, accurate, or up to date.

Your use of the Site is at your own risk.

9. Limitation of Liability
To the fullest extent permitted by California law, CCI Tech and its affiliates will not be liable for any direct, indirect, incidental, special, or consequential damages arising out of your use of the Site or services.

10. Indemnification
You agree to indemnify and hold harmless CCI Tech, its officers, employees, agents, and partners from any claims, damages, or expenses (including legal fees) resulting from your use of the Site or breach of these Terms.

11. Privacy Policy
Our Privacy Policy explains how we collect, use, and protect your personal data, including SMS communications. California residents have additional rights under the CCPA, which are outlined in the Privacy Policy.

12. Modifications
CCI Tech reserves the right to change these Terms at any time. Changes are effective immediately upon posting. Continued use of the Site indicates your acceptance of the updated Terms.

13. Governing Law and Jurisdiction
These Terms are governed by the laws of the State of California, without regard to conflict of law principles. Any disputes arising out of these Terms will be resolved exclusively in the state or federal courts located in Santa Clara County, California.

14. Contact Information
For questions about these Terms, please contact us:

CCI Tech
7500 Arroyo Circle, Suite 110 Gilroy, CA 95020
Email: [email protected]
Phone: (408)848-1137