CCI Tech Blog

CCI Tech Blog

CCI Tech has been serving the Gilroy area since 1991, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Why It Frequently Takes 3 Weeks for New Employees to Become Productive

Why It Frequently Takes 3 Weeks for New Employees to Become Productive

Congratulations! After a long and arduous interview process, you’ve found the ideal candidate for your business. They’re enthusiastic and experienced, but as soon as they sit down, they realize that they aren’t properly equipped to do their job.

This is precisely how to start a new hire on the wrong foot. Not only is it discouraging for them, but it is also expensive for you. While it may be tempting to blame individuals in these situations, they actually indicate a systemic shortcoming in your onboarding process. The only effective way to prevent these outcomes is to create procedures that ensure everyone on your team—new people included—can fully contribute.  

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How to Build Better Onboarding and Offboarding Processes for Your Team

How to Build Better Onboarding and Offboarding Processes for Your Team

How does your business handle the onboarding and offboarding of employees? Depending on your processes, it might involve completing tasks or wrestling with new technology. Whether you like it or not, managing the onboarding and offboarding of employees is a critical part of any business operation from both a security and operational standpoint. Let’s go over how you can make them better.

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What Do All Those Different File Types Do?

What Do All Those Different File Types Do?

There are a lot of file types that are put to use in the modern workplace, all with their own importance. Let’s review what the different file extensions—the little series of letters after the file name—mean, and how they influence how you can use a given file.

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Did You Know Windows Can Save Everything You Copy?

Did You Know Windows Can Save Everything You Copy?

If you didn’t know Windows can save a list of the text and images you copy, I feel for you—you’ve missed out on a simple trick that could’ve saved you a lot of time. But don’t worry, it’s easy to set up, and I’ll show you how.

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Got Some New Technology Over the Holidays? Here’s How to Responsibly Get Rid of the Old

Got Some New Technology Over the Holidays? Here’s How to Responsibly Get Rid of the Old

The holidays are over and some of the best gifts are ones that replace our dead and dying electronics with shiny new ones. Then comes the matter of discarding your old devices. In today’s blog, we will discuss what you should and shouldn’t do when looking to get rid of your old devices. 

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Tip of the Week: Working Effectively with Your Help Desk

Tip of the Week: Working Effectively with Your Help Desk

Reaching out for support involves admitting that there is a problem in the first place—a sore spot for some individuals. It can also be time-consuming, which is more of an issue for busy individuals. However, with the right approach, you can make asking for help during the IT support process much easier.

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CCI Tech
7500 Arroyo Circle Suite 110
Gilroy, California 95020

Office Hours:
Monday - Friday: 8am - 5pm
Closed: Saturday, Sunday & Holidays